You’ve probably guessed that the name Olivia’s Cleaning Department (or OCD, as we often refer to it) is a bit of a play on words — and yes, we’ll admit, we thought it was clever.

But for us, it goes much deeper than that.

The OCD name reflects the standards on which this company was built — and the level of cleanliness we strive to deliver every single day. From our sleek white logo and uniform to the carefully chosen products we use and the systems we follow, everything is rooted in a clinical standard of cleanliness. That influence comes directly from my background in dental nursing — where every surface, fixture and fitting in the surgery had to be clinically clean, not just clean-looking.

That mindset has shaped everything in our business.

A Standard, Not Just a Slogan

We’re not perfect. We make mistakes, and like anyone else, we sometimes miss things. But our commitment to excellence runs deep. Our team follows a comprehensive checklist in every property to ensure that as little as possible is left to chance. Every item is accounted for, from remote controls to mattress protectors, down to the tiniest details that guests might notice — or that simply matter to us.

We believe that when you walk into a space, it should feel different — not just look clean, but smell clean, feel calm, and function properly.

Looking After Your Property Like It’s Our Own

Many of our clients live far away. They can’t always check in on their holiday lets or homes themselves, and they need someone they can trust to keep everything running smoothly. That’s where we come in.

We’re not just cleaners — we’re property managers, caretakers, problem-solvers. If something breaks, leaks, or goes wrong, we aim to deal with it quickly and professionally. We treat your home as if it were our own, and we know just how important that is for peace of mind.

No two homes are the same, and no two clients are the same — which is why we tailor what we do for each individual property. We listen carefully to what each owner wants and needs, and we adjust our service to meet those expectations. Our team brings a broad skill set to every property, which allows us to handle everything from changeovers and deep cleans to maintenance checks and presentation prep.

The Wow Factor: A Sensory Approach

When it comes to domestic homes or private clients returning after time away, we always aim to create a “wow” moment. We consider all five senses — but especially sight and smell. First impressions matter. That means surfaces must be shiny, items aligned symmetrically, spaces methodical, ergonomic, and spotless — but also inviting. We use products that leave a property not just clean, but smelling incredible, too.

Everything has its place. It’s about cleanliness, yes — but also about presentation, order, and feeling. It should feel done properly. That’s what OCD means to us.

A Responsibility We Don’t Take Lightly

We understand how important these properties are to our clients — whether they’re homes or holiday businesses. They carry emotional and financial weight.

That’s why we take our responsibility so seriously. Because for you, it’s not just a house — it’s an investment, a retreat, a business, a sanctuary. And for your guests, their experience must be exceptional from the moment they step through the door.

We’re here to make that happen.